Customer References
Excerpt from The Southern "Bearer", May 2002
..."Moving all the treasures you have collected over the years can be a scary
venture to undertake, but knowing you have the right person for the move, can
help. With a motto like "You load, we drive, and you save" Loutur Moving was
just what the doctor ordered. They offered two different styles of moving: a
trailer, or a full-sized truck. Loutur did a great job. If you need a reliable mover
call Loutur Moving at 489-2953...
Ref. 1-A
LOUTUR MOVING & STORAGE
2676 Roger Stevens Drive
North Gower, ON
August 20 2008
Dear Mr. Turcotte:
This letter is coming to you two weeks after you and your team provided for us
from Burlington, ON to Stittsville, ON, a move that my wife and I can say was one
of the best moves we have ever have experienced! And we have moved in our 43
years of ministry many times using "so-called" professional movers.
Everything you promised prior to the move was honored fully, 100%. Everything
from time(s) of , to the number of staff you would use, to the trucks coming to
Burlington and thereby being able to load our car into one of them, to the time of
arrival in Stittsville, to the exact cost - in other words, there were no surprises.
We have already, recommended your services to another party that we know is
moving within GOA.
Feel free to use this letter if it will in any way encourage prospective moves to
come your way.
Everyone knows how upsetting and traumatic moving can be, but you sir, by your
commitment to excellence and your team as well, kept our "upsets" to a
minimum. And by the way, everything came fine - nothing broken or scratched!
Sincerely,
S.& Z. Stewart
Ref. 1-B
Dear Lou:
I was hoping to write to you sooner but I am still unpacking!! It's been eight
months since you moved us so you shouldn't be surprised that I'm still at it
considering you and your crew moved all this stuff!!
Peter & I just wanted to send our thanks to you and your crew. Right from the
outset you clearly explained to us all of our various options to ensure that the
move would be as smooth as possible. Your prices were extremely competitive as
we did shop around and got four other quotes.
On moving day, you and your staff went the extra mile, and impressed us with
your conscientiousness and ingenuity. All of you worked extremely hard and
refused to take even the shortest break until most of the work was done.
Everyone displayed a high level of professionalism at all stages of the moving
process.
We would highly recommend to anyone planning a move that they consider
Loutur. Peter & I also wish you continued success for your company.
Sincerely,
A. Adam
Ref. 2
Dear Loutur Moving & Storage:
This is a note of thanks for your wonderful service during my move to Toronto at
the end of September. Your service was very professional - you (and my things)
arrived on time, with nothing broken or damaged. You really went above and
beyond the call of duty in moving me, and I wouldn't hesitate to recommend you
to anyone.
Yours most sincerely,
A. Macqueen
Ref. 3
Dear Mr. Turcotte,
On behalf of my family, I would like to thank you and your team for the
outstanding move that you completed for us on June 30, 1999. I am pleased to say
that not one item was damaged during the move, an enormous feat considering
the large size of the move. Both Janet and I were extremely impressed by the
commitment and effort of your team, considering the long day and extreme
weather conditions.
Our first impressions of Loutur Moving was that it is a firm that is proud of its
quality and dedication. We can attest that this pride is well founded and supported
by your commitment to delivery.
Please extend our gratitude to your team on a job well done.
Best Regards,
M. McTaggart
Ref. 4
Dear Mr Turcotte,
Kevin and I would like to take the time to applaud your services and thank you
tremendously for a hassle-free move.
From the moment you gave us the quote, your professionalism was evident and
the service provided by your organization was second to none.
As I had to place my furniture in storage, the movers who packed the trailer did a
fantastic job whereby no furniture was broken, misplaced or damaged with
scratches, etc. This really alleviated a lot of stress from my shoulders.
Both the loading and unloading during the move was of quality service and your
workers took the time to lay down blankets to alleviate dirt on the carpets, protect
the oak railings and avoid marks on the walls. Excellent job.
I would highly recommend your company. I will also attempt to send you as much
business as I can. If you ever require our services as a reference, please feel free
to have them contact us.
Thank you again,
S. Schell
Ref. 5
Dear Lou:
We couldn't let too much time pass without extending our deepest thanks for all
you did during our move.
Moving is always a stressful time, and you and your crew made it a wonderful
experience. The crew was very professional and took more care with our
belongings than we probably would have had we moved ourselves. Taking
advantage of your storage facilities, and knowing you were close by at all times
also put our minds at ease.
We are all settled in now, and although we have no intentions of moving in the
near future, we will definitely recommend you to those we know. In our minds,
using an independent is more advantageous because you're more than just money
in the bank.
Please extend sincere thanks to your crew.
Sincerely,
T. & D. Sinclair
Ref. 6
Dear Lou,
Over a long business career, we have been involved in numerous "full service"
moves by some of the largest and most reputable moving firms. While the
services of these firms were more than adequate, there are three areas where the
quality did not compare to Loutur.
Your price was fair and competitive.
You arrived on time with the proper equipment which, from my experience is
unusual.
The care you took to wrap and ensure the safety and wellbeing of our possessions
is superior to any companies we have dealt with in the past.
I want to thank you for the respect you accorded our belongings and the
professionalism with which you conduct your business. I would be pleased to
recommend your services at any time.
Yours sincerely,
S. Nielsen
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